Why Buy From Us?

  1. FREE SHIPPING TO CONTIGUOUS USA

We offer FREE shipping within the contiguous U.S. on every item in our inventory. Our standard shipping and delivery time in the contiguous United States is approximately one week. All purchases are processed within 24 hours to ensure fast delivery.

2. FAMILY BUSINESS
Direct Fire Pits is a family owned and operated business with a passion for fire pits, fire places and lifestyle. With us you are never a number, you are part of the family. Every single customer matters to us and we treat you like we would treat our own family.

 

3. NO SALES TAX

You will not be charged sales tax for any of your purchases. This is due to a government mandate that says online retailers don’t need to pay sales tax on orders. We commit to passing these savings on to you for as long as the legislation lasts.

 

 4. LOWEST-PRICE GUARANTEE

We’re committed to providing the lowest prices in the online market for our range of products. We’re constantly comparing the prices with our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item we will beat it. Please see our price matching promise for more details.

 

5. FIVE-STAR CUSTOMER SERVICE

We don’t just sell fire products and accessories, we live them. Our heroic support team are here to answer any questions you may have about our products or to discuss which options will work best for you. Give us a call or text us at (855) 749-4925, chat online, or send us an e-mail at info@directfirepits.com. We look forward to helping build the perfect hang-out space for your family. 

 

6. YOUR SAFETY & SECURITY ARE PARAMOUNT

We know privacy and security are your primary concerns when shopping online. They’re ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure peace of mind and that your personal and financial information remain private. We accept PayPal and all major credit cards.