About Us

WELCOME TO DIRECT FIRE PITS!

 

We are an online retailer passionate about good looks and the end results on everything fire pits.

We started Direct Fire Pits with the simple mission of:

  • Offer the best quality products in the industry 
  • Provide the best prices on all your fire pit needs
  • Give superior customer service

 

At Direct Fire Pits we live by 3 core company values.

1. Integrity

We do the right thing. Always. We do business with the highest standards of ethics and professional behavior.

2. Relationships

We believe that openness and honesty make for the best relationships in business and in life. Strong and positive relationships are a big part of what make Direct Fire Pits different from other online stores.

Our customers, dealers and vendors are our top priority, period.

3. Service

Plain and simple, we are here for YOU, the customer. Our goal is to deliver the WOW factor in service. We strive for excellence in customer service and are driven to provide value at all times.

 

We continuously work to ensure that your experience with us is a memorable one when you shop on our online store. From easy to use navigation to find that perfect product, all the way to our customer service team, we are here to help and are always only a toll-free phone call away! No time to call? No worries, you can Contact us by email or live chat and get an answer promptly.

 

We are proud to sell products Manufactured in the USA and have curated and partnered with top manufacturers in the industry which only translates in delivering our clients the best products in the market, brand new and with full warranty. All of this without having to leave your home since we will send your order directly to your door at no cost.

 

We have managed to build up a reputable establishment online. We have a great team and aim to grow our business more and more, offering our customers the best of products and service out there. We are simply the best.

If you have any questions about our products or would like to check the availability of an item, don't be shy! Contact us!.

 

We are constantly on the lookout for new and exciting products and are always happy to hear from our customers with suggestions.  If there is a product that you are looking for, but do not see for sale on our website, please feel free to email us or call/ text us.
We would be happy to help you in any way that we can.

 

 

THANK YOU FOR VISITING DIRECT FIRE PITS!